Answers, right when you need them.

Classes are a standing weekly session with an AI tutor, delivered through Canvas, Tutix's live whiteboard. You pick a tutor and a weekly time when you book, and the same tutor keeps continuity with you from week to week. Your first Class is free to try.

Classes aren't billed separately: a class's live time draws on your plan's monthly live-minute allowance, and its lesson prep uses one study item (5 if it is built from your PDFs), so the cost follows whichever plan you're already on. That's what makes it dramatically cheaper than hiring a private tutor for the same weekly commitment.

Yes. Pick from several tutor personalities, each with a different teaching style, on the Meet the Tutors page, or fine-tune tone and pace on top of any of them. You can also use a custom tutor built from your own course material.

Yes. Invite your child by email from the Classes for Parents page: they verify their own separate account, so nobody shares a login. You'll see attendance and mastery trends, with alerts only when something's actually worth a check-in.

Canvas is Tutix's live whiteboard for writing, drawing, annotating uploads, and working through problems with AI support. Usage is tracked in monthly live minutes, and saved sessions stay linked to your account.

• Free: 45 live class minutes a month, plus starter monthly limits on study items for class prep, messages to your tutor, and uploads. It includes 500 MB of storage for class material and 1 Custom Tutor.
• Pro: 360 live class minutes a month with higher limits across the board, 5 GB of storage for class material, no limit on Custom Tutors, and the option to keep going past your limits, paid from your wallet.
• Pro+: everything in Pro with the highest monthly limits, including 900 live class minutes, plus 10 GB of storage for class material and AI-drawn diagrams in your class slides.
• Pico: no monthly fee. You pay as you go from your wallet for live class time, study items, tutor messages, and uploads, with class material storage billed by use (the first 500 MB free, then $0.10 per GB a month) and no limit on Custom Tutors.

Every plan includes all seven tutors, a reminder before each class, a recap after it, weekly parent updates, Custom Tutors built from your own material, and classes built from your own PDFs. See exact limits and current pricing on the Pricing page.

Yes, you can cancel your subscription at any time from your Billing page. You'll continue to have access to paid-plan features until the end of your current billing period.

First-time paid subscriptions are covered by our 30-day money-back guarantee. After that, refund requests are reviewed case by case. For help, email [email protected] or use your order history page.

Free stops at its monthly limits. Pro and Pro+ use their included limits first, then you can keep going, paid from your wallet at the same pay-as-you-go rates as Pico. Pico is pay-as-you-go from the start for live class time, study items, tutor messages, and uploads.

Click the "Sign Up" button on the homepage or open the registration page. You can create an account with email/password or a supported third-party sign-in option. Once registered, you'll receive a confirmation email to verify your account.

Classes and Canvas stream live audio and drawing in real time, so we recommend a current version of Chrome, Firefox, Safari, or Edge for the smoothest session.

Click "Forgot Password" on the login page and enter your email address. You'll receive a password reset link via email. If you signed up using a third-party sign-in option, use that same option to sign in again.

Just rejoin from the same Class link or your Classes hub: your tutor and canvas state are still there, so you'll pick back up where you left off rather than starting over. If audio doesn't come back after rejoining, check that your browser has microphone permission for Tutix (look for a mic icon in the address bar) and that no other app is holding onto the microphone.